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Deliverables - What does Aleckna and Associates, LLC bring to the table?
- Direction to internal implementation staff - how to start; how to keep moving
- Resource to the organization - knowledge of the design and function of Healthcare information systems
- Act as a liaison between the customer and vendors
- Experience in system implementations and organizational development
- Experience in the Homecare and Healthcare Industry - we understand the new challenges that face us
- Access to additional clinical and system resources
Anticipated Outcomes - What can we help you achieve?
- Tighter timelines; reduced costs of the project
- Set reasonable expectations - no system is a plug and play system
- Help to identify internal conflicts - what slows down the process
- Refined processes - smoother flow of data, less duplication of efforts
- Functioning implementation team - people who know the system and how to navigate through a vendor's organization
- Well defined testing and acceptance plan
- Trained staff
Action Plan - How do we accomplish our goal?
- Aid Homecare Agencies and Healthcare Organizations in the creation of the organizational structure for the system database - this is the singularly most important step in the successful implementation
- Map processes, data flows and handoffs - determine where the current structure works and where processes lack stability. Utilize "Rapid Design" method for organizational change.
- Create and facilitate focus groups from within the organization to work through process issues
- Identify data that needs to be gathered, entered and/or converted and in which order - many data elements are dependent on other pieces of information, correct order of entry saves time.
- Identify areas of greatest exposure and build contingency plans - things will go wrong!
- Determine order of implementation - who do we bring up on the system first and how do we get them to use it?
- Develop internal monitoring processes - are we making progress? Have we fallen back into old structures or habits? Are people using the system and using it properly? What are appropriate measurements of success?
- Provide training resources when needed and support to trainers
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